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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lora Johnson

Lora Johnson

June 24, 2026

5  out of  5
rating by Lora Johnson
"As long time customers of State Farm, my husband and I were interested in reviewing our home owners policy for any potential cost savings. Jenny took us step by step through policy options that could meet our needs in terms of both cost and risk tolerance. We were very happy with the end result."
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Colleen Houston

June 12, 2026

5  out of  5
rating by Colleen Houston
"Edwin and his team do wonderful job! They are eager to help and respond in a quick manner! Always there when you need them!"
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Jeremiah Riordan

June 8, 2026

5  out of  5
rating by Jeremiah Riordan
"A real human who took the time to go over all of my questions with patience and knowledge."
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Ralph Ludwig

June 4, 2026

5  out of  5
rating by Ralph Ludwig
"Efficient thorough knowledgeable"
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Jackie Meyers

May 17, 2026

5  out of  5
rating by Jackie Meyers
"My experience with Stephanie was one with the utmost experience and patience of an agent I had to deal with in the last several days. Her overall professionalism was extremely high. She helped my son and myself with the insurance we needed. Myself not having my own personal insurance for years she was there like holding my hand walking me through this unfamiliar process."
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Amy Hatton

April 21, 2026

5  out of  5
rating by Amy Hatton
"I don’t post reviews very often, but absolutely need to shout from the mountain tops about the ravingly positive experience I recently had with Stephanie Jackson of the Edwin O. Young III State Farm Insurance office.

I had a complex need for setting up a new policy based on a nuanced situation with my mother, who’s in declining health. Stephanie went above and beyond - not only did she help me track down key info and design a new policy and account that worked for our unique needs, but she also shared some invaluable guidance that made a broader, stressful situation much easier to begin to navigate. And on top of that, she checked in and followed up, which felt incredibly supportive during a very tenous time.

Net - Stephanie is a superhero who made what could have been a complicated - or even impossible - process feel much smoother and more manageable. Thank you, Stephanie! Highly recommend Stephanie and the Edwin O. Young III State Farm Insurance team!"
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Jeff

April 20, 2026

5  out of  5
rating by Jeff
"Attentive, friendly service. Highly recommend."
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aJourney deBlessed

March 25, 2026

5  out of  5
rating by aJourney deBlessed
"From beginning to end the customer service I received from Ms. Jacqueline was superb. I am grateful for her assistance in handling our insurance needs! I would HIGHLY recommend her, she made the process easy, was very kind, & patient with me along the way. I feel like I made the best choice entrusting her with our business & look forward to doing so in the future!"
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Shamon Martin

March 17, 2026

5  out of  5
rating by Shamon Martin
"Stephanie helped me with everything that I needed and also let me know on how I can save more . Very pleasant and helpful."
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Ardythe L. Morrow

July 7, 2025

5  out of  5
rating by Ardythe L. Morrow
"Been a customer for a few decades! Very responsive to policy changes, when major events occur, and to queries. Recommend highly."
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Taylor Howard

June 26, 2025

5  out of  5
rating by Taylor Howard
"I loveddd speaking with Amber! She’s so sweet and friendly. Helped me with every question I had and was super informative. Great addition to the team!"
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Hannah Peck

May 29, 2025

5  out of  5
rating by Hannah Peck
"Edwin was nice to talk to, and I was able to bundle auto and renters easily over the phone to get a discount."
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B Shaw

March 21, 2025

5  out of  5
rating by B Shaw
"I have been a customer of Edwin Youngs State Farm office for over ten years and they live up to the motto. I feel like I am family whenever I have an issue no matter how big or small. Whether it’s an accident or getting a new driver when my son turned 16. Edwin Youngs State Farm office takes care of there customers like family and I am forever grateful to call him my insurance agent."
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Brett Little

July 29, 2024

5  out of  5
rating by Brett Little
"Edwin, team & State Farm were great from start to finish working on my Auto claim. From initial claim to finalized payment in two weeks was amazing service. Friendly, very attentive & easy to deal with - a highly satisfied customer of Edwin & team! Well done!"
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Nicholas Lucarelli II

May 9, 2024

5  out of  5
rating by Nicholas Lucarelli II
"I started an automobile insurance policy on my two vehicles with Mr Young a few years ago. Not only does he have great rates, but he and his office provide excellent customer service. Just the other day I was in a bind, I was transferring my vehicle from Ohio to Kentucky and I needed my insurance policy switched over to Kentucky as well. Normally it might take all afternoon and require a second trip back to the licensing bureau. Thankfully, Mr Young was willing to take care of my problem on the spot and I had my new insurance card emailed to me within minutes. If you're looking for insurance of any type and you want someone who's not only good at his job but takes care of his customers, sign up with Mr Young."
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Jackie Rogers

January 31, 2024

5  out of  5
rating by Jackie Rogers
"Edward was so helpful! We just moved recently from CO, the switch couldn’t have been easier. Thank you!"
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carolyn kaster

October 9, 2023

5  out of  5
rating by carolyn kaster
"Great experience! Mr. Young was kind and efficient. He explained everything clearly. Made the move from DC easy. Would highly recommend!"
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A M

May 1, 2023

5  out of  5
rating by A M
"I have had it for 6 years, and everything has been good so far."
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Elijah Cameron

March 2, 2023

5  out of  5
rating by Elijah Cameron
"Jenny was great. She is a great asset to State Farm and helped me switch from Liberty mutual to State Farm with ease and I was happy to get a lower rate too from State Farm. She was patient and kind and great to talk to also.

-Signed a very happy Customer Thank you so much Jenny you definitely deserve a raise"
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Kailyn Rohrbacher

November 14, 2022

5  out of  5
rating by Kailyn Rohrbacher
"The insurance agent, Heather, was wonderful! She was so patient, kind, and helpful throughout the entire process."
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Balaji K

November 9, 2022

5  out of  5
rating by Balaji K
"I had a wonderful experience with this place. Manager Diane Nevius made my total-loss claim process stress-free. Wanted to thank her soooo much for the awesome care, regular follow-up, quick closure on my claim. She is just amazing and kind hearted person, patiently listened my facts and coordinated with concerned departments and helped on timely manner. BIG THANKS!! I strongly recommend from my claim experience."
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Margo Heydt

October 31, 2022

5  out of  5
rating by Margo Heydt
"As always, Heather at Edwin Young State Farm is kind, patient, knowledgeable, and SO helpful. Thank you!"
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Rosalyn Williams

October 25, 2022

5  out of  5
rating by Rosalyn Williams
"We have been with State Farm many years and have very positive experiences with this agent!"
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Eric Millward

October 6, 2022

5  out of  5
rating by Eric Millward
"I had an excellent experience transferring my auto and renter's policies. Jenny was very knowledgeable and responsive, and always shared a great attitude. I appreciated her checking in with me throughout the process to answer my questions. Thank you Jenny! Getting everything set up was a breeze, and the rates were very competitive. 5/5 I definitely recommend this agency!"
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Lisa Hinger

September 9, 2022

5  out of  5
rating by Lisa Hinger
"I spoke with Heather who was quickly able to get me a quote while under pressure trying to finalize buying a new vehicle. She was/is a super hero and in this case, my therapist!! Thank you Heather!"