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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brett Little

Brett Little

July 29, 2024

5  out of  5
rating by Brett Little
"Edwin, team & State Farm were great from start to finish working on my Auto claim. From initial claim to finalized payment in two weeks was amazing service. Friendly, very attentive & easy to deal with - a highly satisfied customer of Edwin & team! Well done!"
We responded:
"Thank you for the feedback Brett. We value your business and look forward to being there when the unexpected happens again."
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Nicholas Lucarelli II

May 9, 2024

5  out of  5
rating by Nicholas Lucarelli II
"I started an automobile insurance policy on my two vehicles with Mr Young a few years ago. Not only does he have great rates, but he and his office provide excellent customer service. Just the other day I was in a bind, I was transferring my vehicle from Ohio to Kentucky and I needed my insurance policy switched over to Kentucky as well. Normally it might take all afternoon and require a second trip back to the licensing bureau. Thankfully, Mr Young was willing to take care of my problem on the spot and I had my new insurance card emailed to me within minutes. If you're looking for insurance of any type and you want someone who's not only good at his job but takes care of his customers, sign up with Mr Young."
We responded:
"Nicholas! It was my pleasure to be there for you.. when you needed us the most. Thank you for trusting my team and myself over the years. We value your business and more importantly your relationship. Ey"
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Jackie Rogers

January 31, 2024

5  out of  5
rating by Jackie Rogers
"Edward was so helpful! We just moved recently from CO, the switch couldn’t have been easier. Thank you!"
We responded:
"Thank you Jackie! I appreciate your kinds words and welcome to my SF Family. "
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carolyn kaster

October 9, 2023

5  out of  5
rating by carolyn kaster
"Great experience! Mr. Young was kind and efficient. He explained everything clearly. Made the move from DC easy. Would highly recommend!"
We responded:
"Thank you, Carolyn for the opportunity to earn your business. Welcome to Cincinnati & Team Young!"
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A M

May 1, 2023

5  out of  5
rating by A M
"I have had it for 6 years, and everything has been good so far."
We responded:
"Thank you A! We appreciate your loyalty over the years and happy to be your insurance partner! "
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Elijah Cameron

March 2, 2023

5  out of  5
rating by Elijah Cameron
"Jenny was great. She is a great asset to State Farm and helped me switch from Liberty mutual to State Farm with ease and I was happy to get a lower rate too from State Farm. She was patient and kind and great to talk to also. -Signed a very happy Customer Thank you so much Jenny you definitely deserve a raise"
We responded:
"Thank you for sharing your experience with our agency and the kind words about Jenny! She is truly a blessing to have on our team. "
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Kailyn Rohrbacher

November 14, 2022

5  out of  5
rating by Kailyn Rohrbacher
"The insurance agent, Heather, was wonderful! She was so patient, kind, and helpful throughout the entire process."
We responded:
"Kailyn, thank you for the kind words for Heather! She and the team welcome your insurance questions anytime. We look forward to helping you for years to come! "
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Balaji K

November 9, 2022

5  out of  5
rating by Balaji K
"I had a wonderful experience with this place. Manager Diane Nevius made my total-loss claim process stress-free. Wanted to thank her soooo much for the awesome care, regular follow-up, quick closure on my claim. She is just amazing and kind hearted person, patiently listened my facts and coordinated with concerned departments and helped on timely manner. BIG THANKS!! I strongly recommend from my claim experience."
We responded:
"Balaji, thank you for sharing your awesome experience with Diane! We know that a claims process can feel overwhelming and we strive to make is as smooth as possible. Extraordinary customer service comes from a team that genuinely cares about you!"
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Margo Heydt

October 31, 2022

5  out of  5
rating by Margo Heydt
"As always, Heather at Edwin Young State Farm is kind, patient, knowledgeable, and SO helpful. Thank you!"
We responded:
"Thank you Margo! We love to be able to help our customers understand their insurance. And like you said, Heather is always happy to help!! "
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Rosalyn Williams

October 25, 2022

5  out of  5
rating by Rosalyn Williams
"We have been with State Farm many years and have very positive experiences with this agent!"
We responded:
"Thank you so much Rosalyn! I am so grateful to be able to serve you and your family over the years. We know how important it is to have a great experience with a trusted insurance agency, and it means a lot that you shared such kind words with us!"
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Bricklayer’s Daughter

October 11, 2022

5  out of  5
rating by Bricklayer’s Daughter
"Heather THANK YOU! For every question, you provided all of the answers. Your greeting while answering the phone was happy and pleasant! I am not a State Farm customer, however you took the time to listen and guide me in the correct direction."
We responded:
"Thank you for sharing your review with us. Our office is here to help our neighbors daily! Whether you're a long time customer or not, we'll do our best to provide the best guidance we can. Stop on by or call anytime!"
Profile photo of Eric Millward

Eric Millward

October 6, 2022

5  out of  5
rating by Eric Millward
"I had an excellent experience transferring my auto and renter's policies. Jenny was very knowledgeable and responsive, and always shared a great attitude. I appreciated her checking in with me throughout the process to answer my questions. Thank you Jenny! Getting everything set up was a breeze, and the rates were very competitive. 5/5 I definitely recommend this agency!"
We responded:
"Eric, we are thrilled that you had a great experience with our Agency. Jenny is committed to providing service to meet our customers expectations. The team and I are looking forward to being there for you over the years too!"
Profile photo of Lisa Hinger

Lisa Hinger

September 9, 2022

5  out of  5
rating by Lisa Hinger
"I spoke with Heather who was quickly able to get me a quote while under pressure trying to finalize buying a new vehicle. She was/is a super hero and in this case, my therapist!! Thank you Heather!"
We responded:
"Thank you Lisa! We love being able to help however we can:) And Heather always does her best to make it easy for our customers with a smile!"
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Anna Marie Boone

September 8, 2022

5  out of  5
rating by Anna Marie Boone
"I am so excited about Heather she was an amazing agent she literally listened to everything I said took into accountability what we needed the money that we needed to spend found us an amazing policy and I couldn't be more happy I highly recommend her. 👌"
We responded:
"Thank you Anna! We are so proud to have Heather on our team. I'm happy to hear that she was able to find the right policy for you and provided the service you deserve too. She is the bees knees!! :)"
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Ed Easton

September 2, 2022

5  out of  5
rating by Ed Easton
"We just called Edwin’s number after reviewing on line State Farm insurance companies. I spent 15 good, fun enjoyable minutes on the phone transferring my daughters car insurance from our policy in Marylamd to her own policy in Ohio. Quick, clean and a great price with a smile from Heather. Heather closed the deal with a smile. It really says a lot when the people trust to interact with the public and are the companies face are the ones we as customers always remember. Heather, THANK YOU. Ed Easton Sophia Easton"
We responded:
"Ed, Thank you for sharing such kind words about your experience! We agree, Heather represents us well, with a big smile and a pinch of fun. We're glad she made a lasting impression and we all look forward to helping you and your family with all your insurance needs over the years!!"
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Yan Cui

May 16, 2022

5  out of  5
rating by Yan Cui
"Great office where everyone is super friendly and helpful! Heather is very sweet - I send her questions a lot and she is always very helpful! They also call to do annual reviews of your policies. Just sat down last week with them and Heather was incredibly helpful in options for my policies in place!"
We responded:
"Thank you so much Yan! Heather is a great part of the team and is always willing to help however she can. An annual review of your insurance portfolio is a great way to keep your insurance needs met and an opportunity to stay connected with our customers too!"
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Dennis Hurley

March 6, 2022

5  out of  5
rating by Dennis Hurley
"Edwin and his staff are prompt and responsive to your changing insurance needs. I found his office very easy to work with."
We responded:
"Thank you for a great review Dennis! We definitely want to make the insurance process simple for all, especially with keeping up on the many changes life has to offer. Our team will be here for you whether you are moving, getting married, or buying a new car, we've got you covered!"
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Jose' Nicholas Misch

January 22, 2022

5  out of  5
rating by Jose' Nicholas Misch
"Great food hams and turkey for takeout will return good service"
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Jennifer Tallarigo

October 23, 2021

5  out of  5
rating by Jennifer Tallarigo
"I had some questions about my insurance and Heather Gurley was awesome! She was able to answer all my questions. She was extremely polite and knowledgeable. Great job! State Farm is the best!"
We responded:
"Thank you for the feedback Jennifer! We really appreciate you taking the time to share your experience and couldn't agree more, Heather is a remarkable representative here!"
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brian murphy

June 21, 2021

5  out of  5
rating by brian murphy
"These people are always fair, professional, and friendly. It's what an agency should be like. Much, much better than on-line companies I've had before."
We responded:
"Thank you so much Brian! We appreciate your confidence in our Agency, it means a lot!"
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Dejuan Lattimore

April 2, 2021

5  out of  5
rating by Dejuan Lattimore
"Very Informal I really appreciate the fact that as I’m a student at the x-Quixote cuts school of barbering and they took their time out of their day to inform us about the different policies. I asked questions and they were answered very professionally."
We responded:
"Thank you Dejuan! Having a conversation about insurance is what we love to do! I'm so glad you found our discussion informative and helpful. We're here to help!"
Profile photo of X-CUTZ SCHOOL OF BARBERING

X-CUTZ SCHOOL OF BARBERING

April 2, 2021

5  out of  5
rating by X-CUTZ SCHOOL OF BARBERING
"Thank you Edwin and Diane for taking time out to discuss insurance with my students. They really appreciated the knowledge that you all brought to the school."
We responded:
"It was our pleasure! Thank you for allowing us the platform to discuss the importance of Business Insurance with your students. It means a lot to us to be able to help future business owners however we can!!"
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Angel Lagrandier

April 2, 2021

5  out of  5
rating by Angel Lagrandier
"Great guest speaker today in class,very informative and really got me thinking on bigger life decisions as far as protecting my self, my family and my buisness. Thank you guys for coming in!"
We responded:
"Protecting everything important to you is exactly what we want to help you do. We're so glad that it helped you. Thank you, Angel!"
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Keelan Jamison

April 2, 2021

5  out of  5
rating by Keelan Jamison
"He took his time and gave very informative information about different types of professional and business insurance, especially with barber insurance. Looking forward to more conversations with him dealing with insurance"
We responded:
"Keelan, we're looking forward to helping you with your insurance too! Thank you for the great review!"
Profile photo of Dylan Powell

Dylan Powell

April 2, 2021

5  out of  5
rating by Dylan Powell
"Very Informative."
We responded:
"Thank you Dylan!"